Returns & Exchanges
At HMG Powder Coatings, we are committed to providing high-quality finish solutions, but we understand that requirements may change. We offer a 30-day return policy for unopened and unused products to ensure your project meets the highest standards.
Initiate a Request
Contact our customer service team with your order number and batch details to receive a Return Merchandise Authorization (RMA) number.
Package the Product
Ensure the powder coating containers are securely sealed and placed in their original shipping packaging to prevent contamination or moisture damage during transit.
Ship the Item
Affix the provided RMA label to the exterior of the package and ship the items back to our central distribution facility via a tracked courier service.
Inspection and Refund
Once our quality control team verifies the product has not been opened or compromised, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing